IP Draughts’colleague, Francis Davey, advises our clients on data protection law. IP Draughts asked Francis for his comments on the enormous fine that has recently been imposed by the Irish Data Protection Commission on Meta, the owner of Facebook. His very personal take on the situation follows.
And so we reach, if not the final curtain, at least a logical stopping point in the saga that has given us Schrems and Schrems II.
The fine
The governments of the United States and EU have twice been compelled to renegotiate a treaty for transferring personal data between the two territories. In doing so, they have stressed, alarmed and challenged many of our clients to varying degrees. The latest stopping point is yesterday’s fine by the Irish Data Protection Commission (DPC) of FacebookMeta of Euro 1.2 billion – slightly more than 1% of the Irish government’s tax revenue from last year – and an order that Meta cease unlawful processing of personal data in the United States.
Already much ink has been spilled, many tweets tweeted and opinions aired on this very topic – some of which I might even agree with. To this I add the musings of someone who has been thinking about data protection for several decades.
Lawful basis of processing
Let us start with the lawful basis under which Meta processes personal data for behavioural advertising.
In the olden days (before 2018) an online service provider would generally rely on consent. That consent would be obtained by publishing a page setting out all manner of ways in which the controller would be processing personal data, and then including consent in the provider’s terms of service, or more commonly by using the magic words “by using this website, you agree to our processing your personal data in accordance with our privacy policy”. Consent unlocked many other useful things, such as the ability to export personal data or process sensitive personal data.
But all that is now past. Consent must be free, informed and definite. No longer can it be implied simply by use of a service or demanded as a condition of a contract. If you have to do it, it isn’t really consent is it? Privacy policies were no longer the useful consent-obtaining documents they once were, but since the GDPR required much transparency, the practice came of renaming them “privacy notices” to emphasise they had ceased to be engines of consent.
Contractual necessity
Meta, it seems, had a cunning plan. Consent in that form had to be abandoned but was replaced with the lawful basis known as “contractual necessity”. By including behavioural advertising in their terms of service it became necessary for Meta to carry it out since it now formed part of a contract with the customer.
If one could simply get around the stringencies of consent by including a few words in the terms of a contract – and at times this did seem to be the position Meta was contending for — consent would again become merely a formality, at least for online service providers. Even the Irish DPC would not accept that, I think. What the DPC did accept was Meta’s argument that behavioural advertising was a core part of the service it offered. It would seem that users signed up to Facebook in order to receive a nicely curated feed not only of things said and done by the user’s friends, but also things that might interest them (in other words, advertising directed at them).
But wait, is that really what users are signing up for? I am sceptical. Many other data protection supervisors were also. And here was the undoing of Meta and the Irish DPC. Ireland has long been considered to be a good place to set up a social media website in Europe because the Irish DPC is the supervisory equivalent of the nice teacher who turns a blind eye to all but the worst behaviour. The authors of the GDPR foresaw just such an eventuality when creating the “consistency mechanism” by which disagreements between data protection supervisors could be resolved, ultimately by the European Data Protection Board (EDPB).
There are many problems with Meta’s contractual argument. Are the relevant terms even binding on users (some countries having quite strong rules about the formation of contracts that are to be binding on consumers)? If you read the terms, Meta is not actually under any obligation to provide behavioural advertising. It is hard to see how something can be contractually “necessary” if it is entirely optional. There are (or at least there are from time to time, Facebook’s unstable system of permissions being legendary) mechanisms by which you can turn off some or all of the behavioural advertising. Being able to “opt out” of something makes it seem less than necessary. And so on.
But here is an important point that I think much of the commentary misses. It is certainly possible to offer a contract which really does promise behavioural advertising and in which its provisions is contractually necessary.
The EDPB was struck by the extreme nature of Meta’s processing. It does not just take data that its users enter into Facebook – it combines data across all its services as well as drawing in data from many other sources, including cookies, tracking pixels and other devices that might track you in places far away from Facebook without your knowledge. So complicated is Meta’s data infrastructure that I very much doubt anyone outside Meta (or possibly even within) really understands it. Meta is probably the most extreme example of a behaviour tracking/advertising system and so it is hardly surprising that an argument that this is what its users want it to do was doomed to failure.
So, interesting though this is, we have to bear in mind the very extreme end of the spectrum Meta occupies.
Data transfer to the USA
While Meta got into trouble for other failures, such as that of transparency, the failure that has generated the most discussion today is the ruling about transfer of personal data to the United States.
This cannot possibly have been surprising since it was this very export of personal data that was considered so negatively by the Court of Justice in Schrems II. There are a number of different sets of guidance on how one might be able to butch-up the standard contractual clauses so as to give adequate protection to data sent to the USA. The EDPB takes an extremely uncompromising position – really only strongly pseudonymised or encrypted data can hope to be lawfully exported. The European Commission and our own ICO have taken more generous positions, but none of them could permit the data sharing carried out by Meta.
Meta tried various defences. For example, while in theory data was at risk in practice all was well. Or, to put it rather nastily, the US government had not abused its power yet. I cannot see how that could be reassuring.
How to comply with the law
And so Meta has been told to stop. This morning’s Twitter commentary from data protection lawyers and academics seems to assume this means the deletion of Facebook user’s data, but that is a misunderstanding. There could be, so the EDPB thought, a number of ways that Meta could comply. For example, it could store “European” data in Europe (or somewhere Europe considers safe, such as the UK or Japan). It is up to Meta to decide what and how to do it. If any company has the resources to do it, that’s Meta.
Frustrating for clients
All I can say to all this is: good and about time. Many of our clients cannot just ignore the law in the same way that Meta has been doing for the last five years, but it is frustrating for them to have to comply with law that Meta is flouting. Meta’s infrastructure of behavioural tracking also draws its business clients into its law breaking – many are unable to resist because they have little other option. While there are businesses on Meta’s scale whose GDPR compliance is questionable (GoogleAlphabet I am looking at you) Meta really surpasses any comparable organisation with the degree to which it breaks the law.
Now it is said, often, that some of these laws, particularly on exporting personal data to the USA, are impractical. Maybe they are. The solution would be to fix the law, not let the largest corporations ignore it. At least that is how it seems to me.
This story is by no means over.
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